The Facility Action Coordinator will order equipment, track delivery, develop quotes and maintain support for the field sales team. This role is to manage a project from the point of ordering to complete delivery, including billing. This is a crucial role linking our sales force with customer service and communication. The Facility Action Coordinator will have a:
- Fundamental understanding of program management, operations, distribution, delivery performance and quality management system
- Fundamental understanding of root cause analysis, lean tools, procurement and supply chain management
Responsibilities
- Process customer returns according to established department policies and procedures.*
- Process customer invoicing, credits and re-bills.*
- Procure product information from vendors for the end user and Regional Sales Managers (RSMs).*
- Negotiate pricing for large quantity purchases.
- Process large orders.*
- Coordinate ship dates with vendors*
- Make facility binders for new dealers and RSMs.*
- Take daily calls from RSMs and manufacturing reps. for pricing, and specifications.*
- Read blueprints.*
- Work with engineering, Design Group and Algona plant for new Build-A-Bay or Facility Action.*
- Perform credit reviews.*
- Maintain Backorder status report.*
- Maintain Hold invoice report.*
- Track sales dollars and margins in Excel and Sales force. com.*
- Work with accounting on collections.
- Report project status for the Original Equipment Manufacturer (OEM) and Account Management teams.*
- Operate in accordance to the company safety guidelines.*
- Responsible for the maintenance of Sarbanes Oxley compliancy for assigned work.*
Qualifications
- Experience with Excel, Word and Outlook a must. Knowledge using Baan, LN (ERP), Power Point, WebEx Software and Salesforce.com a plus.
- Ability to communicate (orally and in writing) in a professional manner when dealing with employees, vendors, customers and company contacts.
- 5-7 years relevant work experience.
- Strong organizational skills
- Some college experience or equivalent post high school education.
Essential FunctionsDuties and responsibilities noted with an asterisks(*) are considered to be essential functions of the position.