ASSISTANT GOLF PROFESSIONAL / CLUBHOUSE MANAGER
PUBLIC WORKS, GOLF DIVISION
The Kenosha County Public Works Department is seeking a supervisory, full time Assistant Golf Professional / Clubhouse Manager to help with the management of two geographically separate facilities with a combined total of 63 golf holes. Each facility has field maintenance operations and golf/clubhouse operations (customer service, food & beverage, course scheduling, training/education, merchandising/equipment sales and event solicitation, planning and management).
Under general direction of both the Golf Professional and the Clubhouse Manager, the employee in this position has the potential to work at both Brighton Dale Links and Petrifying Springs Golf Courses. This position assists in the management of golf operations as well as providing excellent customer service to all patrons.
Kenosha County is committed to Equity, Diversity and Inclusion and is an Equal Opportunity Employer.
2024 Hiring Range: $46,976 - $55,923 annually
DUTIES AND RESPONSIBILITIES
- Manage clubhouses and staff at either course in the absence of the Head Golf Professional or Clubhouse Manager
- Provide efficient and friendly customer service to all guests
- Assist the Head Golf Professional with hiring, training, scheduling, managing, and supervising the golf course staff including holding staff meetings
- Promote and aid in creating a positive work environment
- Know all aspects of the POS system and complete monthly inventory checks
- Know County golf policies and communicate same to staff
- Aid in the opening and closing of the golf shop
- Order, stock, price, display, and sell merchandise
- Promote and aid in conducting club fittings, lessons, and clinics
- Assist in managing the golf cart fleet and aiding the outside service when needed
- Fill in, where needed, for any operational duties including, but not limited to, starting or marshaling, registering golfers, food and beverage concessions, outside services, or pro shop clerk
- Network with local businesses and institutions and promote County golf
- Be a liaison with all outing contacts to make sure outings and group events are well run and successful
- Help manage league activities, including scheduling, negotiation of contracts, bill payments, and invoicing
- Act as liaison between courses and operations in the Golf Division
- Work a flexible schedule as golf operations timing varies from day to day and season to season
- Aid in winter operations of the golf simulators
- Aid in developing continuous process improvement in all golf operations
- Assist in promoting Kenosha County golf courses as regional golf destinations
- Perform other duties as required or assigned
SUCCESS FACTORS
- Knowledge of golf rules and etiquette
- Skill in leadership
- Skill in sales
- Skill in written and oral communication
- Skill in customer service
- Skill in conflict resolution
- Skill in basic computer applications (Microsoft Office Suite)/POS system functions
- Ability to display empathy and gain trust in the customer by following through with your word
- Ability to problem-solve
- Ability to successfully multi-task
- Ability to remain professional and courteous at all times to internal and external customers
- Ability to promote inclusivity and effectively engage with a diverse workforce and consumer base
- Ability to work respectfully in a diverse and inclusive environment
JOB REQUIREMENTS, EDUCATION, TRAINING AND EXPERIENCE
- High school diploma or GED equivalent
- Associate degree in related field or equivalent related experience
- Minimum three years of experience in the golf industry
- Two years of supervisory work experience preferred
- PGA Apprentice preferred
LICENSES OR CERTIFICATIONS
- Valid driver's license and acceptable driving record
BENEFITS
- Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
- Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
- Flexible Spending Accounts
- Employee Assistance Program
- Paid Time Off
- Paid Holidays
- Tuition Reimbursement
- Voluntary pet Insurance
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work indoors and outdoors under varying weather conditions
- Light to moderate physical demands, such as exerting up to 50 pounds of force occasionally, and up to 10 pounds of force frequently
SELECTION PROCESS
- Application Review - Qualifying
- Oral Interview - Qualifying
- Background Check - Qualifying
- Drug Screen – Qualifying
If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.
Applications must be submitted no later than Monday, May 13, 2024.
Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.
The pay grade for this position is E3 (Min. $46,976 – Max. $64,871).
Kenosha County is located less than an hour away from Milwaukee and Chicago.
To see why Kenosha County is a great place to live, work, and play, visit: https://www.visitkenosha.com
Thank you for your interest in employment with Kenosha County!
Kenosha County is an affirmative action, equal opportunity employer.