Exchange Analyst/Administrator II

Snap-on Incorporated | Kenosha, WI

Posted Date 1/05/2023

The Exchange Administrator Analyst II position is responsible for helping support a multi-site global environment. Responsibilities include Microsoft Exchange/Office 365 user and resource additions/deletions, application and environment troubleshooting, and overall supporting the Exchange Admin, as necessary.



  • Experience with MS Exchange 2016/O365
  • Experience with MS operating systems, Active Directory, and infrastructure hardware needed to support a global MS Exchange implementation
  • Create, modify, delete user and resource mailboxes
  • Create shared mailboxes and distribution lists
  • Create external contacts for the Global Address List
  • Set up "Send As" and "Send on Behalf' delegates for mailboxes
  • Experience with ActiveSync and other smart device interdependencies
  • Troubleshooting Exchange incidents, such as:
  • Active Sync synchronization issues
  • Level-two Outlook connection issues
  • Level-two Outlook Web Access issues
  • MS Exchange-dependent application and infrastructure issues
  • Help manage external spam filtering tools and message quarantines
  • Help administer Office365 environment, including:
  • MFA implementation
  • SharePoint Online
  • Microsoft Team
  • Support the established documented standards, policies and procedures which meet SOX requirements
  • Complete other job-related duties as assigned


  • BS in Computer Science, a related discipline or equivalent experience plus 4-7 years related experience
  • Strong analytical and problem-solving skills
  • Possess effective interpersonal and communication skills with the ability to establish and maintain a high level of trust and confidence with customers, both from IT and the business units
  • Possess a high degree of attention to detail, personal initiative, flexibility, and a commitment to quality
  • Windows server administration a plus
Advanced Manufacturing

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