Exchange Analyst/Administrator II

The Exchange Administrator Analyst II position is responsible for helping support a multi-site global environment. Responsibilities include Microsoft Exchange/Office 365 user and resource additions/deletions, application and environment troubleshooting, and overall supporting the Exchange Admin, as necessary.

Responsibilities

 Responsibilities:

• Experience with MS Exchange 2016/O365
• Experience with MS operating systems, Active Directory, and infrastructure hardware needed to support a global MS Exchange implementation
• Create, modify, delete user and resource mailboxes
• Create shared mailboxes and distribution lists
• Create external contacts for the Global Address List
• Set up "Send As" and "Send on Behalf' delegates for mailboxes
• Experience with ActiveSync and other smart device interdependencies
• Troubleshooting Exchange incidents, such as:
• Active Sync synchronization issues
• Level-two Outlook connection issues
• Level-two Outlook Web Access issues
• MS Exchange-dependent application and infrastructure issues
• Help manage external spam filtering tools and message quarantines
• Help administer Office365 environment, including:
• MFA implementation
• SharePoint Online
• Microsoft Team
• Support the established documented standards, policies and procedures which meet SOX requirements
• Complete other job-related duties as assigned

Qualifications

• BS in Computer Science, a related discipline or equivalent experience plus 4-7 years related experience
• Strong analytical and problem-solving skills
• Possess effective interpersonal and communication skills with the ability to establish and maintain a high level of trust and confidence with customers, both from IT and the business units
• Possess a high degree of attention to detail, personal initiative, flexibility, and a commitment to quality
• Windows server administration a plus