Customer Service Representative

Uline | Kenosha, WI

Posted Date 3/17/2023
Description

Customer Service Representative

From $22 to $26 per hour

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: 24/7 operation - Various shifts available.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.


Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment.


Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • First-class fitness center.
  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled


#LI-NS1
#LI-IL001
(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Type
Full-time
Industry
Transportation, Distribution & Warehousing

Share this job