This position is onsite at the Corporate Headquarters located in Kenosha, WI.
Who we are:
People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.
Responsibilities
- Manage a portfolio of 900-6,000 past-due accounts at any given time, with past-due balances ranging up to $1 million.
- Perform account/payment reconciliation.
- Coordinate with internal and external parties to resolve disputes behind aging invoices.
- Analyze issues at the root cause for nonpayment, and work with appropriate parties to improve these processes moving forward.
- Communicate with customers by phone and e-mail regarding amounts due or past due and establish strong business relationships. Diffuse and resolve challenging customer service situations.
- Document daily collection activities.
- Identify, document and recommend delinquent accounts requiring external collection efforts and which could create bad debt or financial exposure.
- Review, prepare, analyze and document accounts receivable aging reports and other ad hoc reports.
- Meet collection targets as defined by finance department.
- Follow the procedures and protocol established by the company.
• All other duties as assigned
Qualifications
- Associates degree in Accounting, Finance or other related field preferred or equivalent work experience.
- Two years of experience preferred
- Resourceful and adaptable to meet evolving business needs
- Excellent written and verbal communication skills showcasing an ability to effectively communicate with different levels of management.
- Inquisitive and proactive while considering multiple perspectives to solve complex problems.
- Independent with the ability to partner with appropriate resources as required
- Future-focused decision maker with a solutioneering mindset. Able to carefully consider options, pinpoint patterns, review statistics, conduct impeccable research, and analyze choices before taking action.
- Proficient with Microsoft Suite software including intermediate to advanced Excel skills.
- Ability to quickly learn and apply knowledge related to multiple software programs: ERP, customer relationship management, supplier solutions, etc.
- Ability to work overtime, up to 10%