Assistant Retail Manager at Coopers Uptown

Jockey is hiring a Full-Time Assistant Retail Manager at Coopers Uptown in Kenosha, WI

About Coopers Uptown

Be a part of something new! We are Coopers Uptown — a unique retail and café concept in Kenosha’s Uptown neighborhood. A fusion of old and new, we’re proud to carry on the retail legacy of the Jack Andrea store with a twist, now owned and operated by Jockey International, Inc.

Why You’ll Love It Here

Our team needs you to bring our vision to life. Coopers Uptown seeks to be a neighborly local gathering spot. From an old-fashioned soda fountain and café to our premium walk-in humidor and full-service gift shop, your entrepreneurial spirit and desire to spread comfort through extraordinary service will shine here.

Coopers Uptown is a unique boutique environment combined with the same competitive benefits and resources that have made Jockey a nationally recognized brand and retail presence for generations. Open seven days a week, the store is a nod to the founder of Jockey, Rev. Samuel T. Cooper.

JOB EXPECTATIONS

Daily

• Assist in overseeing the day-to-day operations of the retail store, ensuring everything runs smoothly
• Ensure retail store is clean, organized and properly stocked
• Monitor the store’s appearance, customer service standards and product presentation, including merchandising product displays as needed
• Work towards goals and culture as identified by Retail Manager and GM
• Other job duties as assigned.

Customer Service

• Deliver and ensure a high standard of customer service and satisfaction
• Handle customer inquiries, complaints and special requests
• Build relationships with guests to enhance customer service levels

Staff Management

• Assist in hiring, training, and supervising Coopers Uptown retail staff
• Track sales initiatives & employee sales contests with the assistance of Retail Manager and GM.

Inventory Management

• Perform loss prevention training for new hires and assist Retail Manager and GM with cycle counts and communication with team when a theft happens.

Marketing & Promotions

• Assist in creating marketing content to use across various marketing channels as requested
• Own product trainings with assistance from Merchandiser and Retail Manager

QUALIFICATIONS

REQUIRED:

• High School degree or equivalent
• Great leadership skills
• Retail store experience with a minimum of 1 year in a leadership capacity
• Proven ability to drive a positive culture and motive a team to meet or exceed performance standards.
• Exceptional interpersonal, communication, time management, and organizational skills.
• Proven experience in attracting, developing and retaining strong talent.
• Self-motivated, excellent problem-solving and decision-making abilities.
• Must be willing at times to work opening/closing shifts, weekends, holidays, and overtime.
• Familiarity with retail management software, preferably Square

PHYSICAL DEMANDS/WORKING ENVIRONMENT

Ability to move a minimum of 40 pounds. Ability to effectively maneuver around the sales floor and stockroom; repetitive bending, prolonged standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store. Ability to work with/around cleaning chemicals.

Jockey International, Inc., and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you can email us at human_resource@jockey.com.